Frequently asked questions

Featherlight is trusted and loved by businesses and organizations nationwide.

Is there a contract?

If we are not providing value, we think you shouldn’t have to pay us. We’ll even help you move your site to a new host to ensure you can keep your business moving.

Are there discounts?

For Members: Save $10 per month on your subscription for every new client you refer to Featherlight. This discount lasts for the duration of your subscription, regardless of whether the referral stays with Featherlight.

PLUS, the person you refer saves $50 off of their initial startup fee, bringing it down from $249 to $199.

We do offer an affiliate program for non-members, please email to inquire about becoming an affiliate.

How much can I save
by using Featherlight?

Absolutely. Most agencies will charge between $3,000-$5,000 for a simple website. Then, they’ll upsell you on a maintenance package that starts at about $200 per month.

By comparison, our Basic package starts at just $99 per month with an initial $249 set up fee.

Plus, we’re faster than a traditional web agency or going DIY. In just four weeks (or less!) you’ll have a website that you can build your business on.

What happens after
the site is built?

Your personal consultant at Featherlight is always your point person. You can go to them for your needs, questions, upgrades, and whatever else after your site launches.

We will make proactive updates to your site’s core software, and are available on-demand to update your site’s content. Your project manager can also assist in adding new pages, creating new sections, and more. Please note that adding pages or requesting new functionality may result in additional fees.

We are reachable via email or phone 1 (616) 828-6278, 9AM to 5PM Eastern Standard Time, Monday-Friday if you have any questions.

Are the websites
mobile friendly?

Yes. Featherlight websites are optimized for all platforms and stay up-to-date with mobile site needs.

Can I switch plans?

You can choose from any of our Featherlight Add-Ons to enhance your site at any time. Our team is happy recommend new features that may help amplify your business.

Can I get a
custom quote?

Every Featherlight site is custom made for the client. Schedule a demo and consultation with one of our Personal Consultants and receive a no-obligation website plan within 48 hours.

What’s the catch?

Honestly, there isn’t one.

We have used our experience running a full-service web agency to create the ultimate website resource for small businesses, organizations, and individuals. This allows us to work with our award-winning designers and developers to create beautiful sites at an unheard-of price.

We stand by every site, and we are always excited to show off our portfolio.