Frequently Asked Questions

We’ve created a list of frequently asked questions for any worries you may have from the get-go. Our goal is to make this process as smooth as possible for you, and that means breaking down the barriers that prevent you from undertanding the website proccess. You’ll also find a question form below, feel free to reach out with any questions we may have missed!

Is there a contract?

Nope! Featherlight is a month-to-month service. You can cancel your service whenever you want. After the month finishes, your site is yours to keep!

Are there discounts?

For Members: Save $10 per month on your subscription for every new client you refer to Featherlight. This discount lasts for the duration of your subscription, regardless of whether the referral stays with Featherlight.

PLUS, the person you refer saves $50 off of their initial startup fee, bringing it down from $249 to $199.

We do offer an affiliate program for non-members, please email to inquire about become an affiliate.

Is it worth it?

Uh yeah.

Most agencies will charge between $3000-$5000 for a simple website.

By comparison, our Basic package starts at just $129 per month with an initial $249 set up fee.

By boiling down the website discovery and creation process to focus on the key needs of your personal brand, we have made a custom website process that is often faster than building it yourself.

What happens after the site is built?

Your personal consultant at Featherlight is always your point person. You can go to them for your needs, questions, upgrades and whatever else after your site launches.

We will make proactive updates to your site’s core software, and area available on demand to update your site’s content. Your project manager can also assist in adding new pages, creating new sections, and more. Please note that adding pages or requesting new functionality may result in additional fees.

We are reachable via email or phone 1-616-828-6278, 9am to 5pm EST M-F if you have any questions.

Are the websites mobile friendly?

Yes. Featherlight websites are optimized for all platforms and stay up-to-date with mobile site needs.

Can I switch plans?

Yeah! You can switch between packages after you get everything set up. As long as your current site setup works for you, well just switch you to the appropriate monthly payment for your new plan and you should be good to go.

Can I have a custom quote?

You can submit a custom quote form, which allows us to assess your needs and send you a FREE, no-obligation quote for your custom-made WordPress website within one business day so you can pick the best package for your unique needs.

What’s the catch?

What's the catch?

Honestly, there really isn’t one.

We have simply honed the process for small websites that allow us to work with our award-winning designers and developers to create beautiful sites. 

We stand by every site, and we are always excited to show off our portfolio.